IBPS CRP CSA XVI Recruitment 2026 - Customer Service Associate (Clerk)
Brief Information
The Institute of Banking Personnel Selection (IBPS) has released a notification for the Common Recruitment Process (CRP CSA XVI) for the post of Customer Service Associate (Clerk) in 11 Participating Public Sector Banks. Graduates from any discipline are eligible to apply. Key details such as age limit (20-28 years), qualification (Graduation), important dates, application fees, and vacancy details are provided below. Interested and eligible candidates can submit their applications online through the official IBPS website between 01.08.2026 and 21.08.2026.
Overview
| Organization/Department | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Post Name | Customer Service Associate (CSA) / Clerk |
| Qualification | Graduation (Any Discipline) |
| Age Limit | 20 - 28 Years (Relaxations as per rules) |
| Apply Date | 01.08.2026 |
| Last Date | 21.08.2026 |
| Apply Fees | ₹175 (SC/ST/PwBD/ESM) / ₹850 (Others) |
| Salary (Monthly) | ₹24,050 - ₹64,480 (Basic Pay) + Allowances |
| Job Location | Anywhere in India (State-wise Allotment) |
| Apply Mode | Online (www.ibps.in) |
| Official Website | www.ibps.in |
| Join on Whatsapp |
WhatsApp Channel
WhatsApp Group |
Age Limit
Minimum: 20 Years — Maximum: 28 Years (as on 01.08.2026).
Relaxations:
- SC/ST: 5 Years
- OBC (NCL): 3 Years
- PwBD: 10 Years
- Ex-Servicemen (ESM): Actual service period + 3 years (max 50 years)
- Widows/Divorced Women: Up to 35/38/40 years as per category
Qualification
Educational: A Degree (Graduation) in any discipline from a University recognized by the Govt. of India.
Computer Literacy: Certificate/Diploma/Degree in Computer Operations/Language OR studied Computer/IT as a subject in High School/College.
Language: Proficiency in the specified local language of the State/UT applied for.
Ex-Servicemen: Matriculate with Army Special Certificate of Education after 15 years of service.
Important Dates
| Notification Date | 01-Aug-2026 |
|---|---|
| Apply Start | 01-Aug-2026 |
| Last Date to Apply | 21-Aug-2026 |
| Last Date to Pay Fees Online | 21-Aug-2026 |
| Correction Date | 2 days after registration closure (to be notified) |
| Admit Card Release Date (Prelims) | September, 2026 |
| Exam Date (Prelims) | October, 2026 |
| Exam Date (Mains) | December, 2026 |
Vacancy Details (Indicative)
| S.No. | State/UT | Total Vacancies (Approx.) | Participating Banks |
|---|---|---|---|
| 1 | Andhra Pradesh | 165 | All 11 Banks |
| 2 | Bihar | 491 | All 11 Banks |
| 3 | Gujarat | 863 | All 11 Banks |
| 4 | Karnataka | 1414 | All 11 Banks |
| 5 | Kerala | 108 | All 11 Banks |
| 6 | Madhya Pradesh | 570 | All 11 Banks |
| 7 | Maharashtra | 1310 | All 11 Banks |
| 8 | Punjab | 187 | All 11 Banks |
| 9 | Rajasthan | 352 | All 11 Banks |
| 10 | Tamil Nadu | 675 | All 11 Banks |
| 11 | Uttar Pradesh | 372 | All 11 Banks |
| Note: Vacancies are indicative and subject to change. Detailed state-wise and category-wise vacancies for all states/UTs are available in the official notification. | |||
📢 Ongoing Vacancies You May Like
Selection Process
- Online Preliminary Examination (Objective)
- Online Main Examination (Objective)
- Local Language Proficiency Test (LLPT)
- Document Verification
- Provisional Allotment (Merit-cum-Preference)
Preliminary Exam Pattern
| Test Name | No. of Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 min |
| Numerical Ability | 35 | 35 | 20 min |
| Reasoning Ability | 35 | 35 | 20 min |
| Total | 100 | 100 | 60 min |
Main Exam Pattern
| Test Name | No. of Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 min |
| General English | 40 | 40 | 35 min |
| Reasoning Ability | 40 | 60 | 35 min |
| Quantitative Aptitude | 40 | 50 | 35 min |
| Total | 160 | 200 | 125 min |
Apply Process
- Visit the official IBPS website: www.ibps.in
- Click on "CRP CSA" and then "CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XVI)"
- Click on "CLICK HERE FOR NEW REGISTRATION" to register with your basic details.
- Note down the provisional registration number and password generated.
- Upload required documents: Photograph, Signature, Left Thumb Impression, Hand-written Declaration, and 10th Certificate.
- Fill the application form carefully and make the online payment of fees.
- Submit the form and take a printout of the final application for future reference.
Important Links
| Official Notification (PDF) | Download PDF |
|---|---|
| Apply Online | Apply Here |
| Social |
WhatsApp Channel
WhatsApp Group |
| Messaging |
Telegram Group
YouTube Channel |
| Social |
Facebook Page
Instagram Page X (Twitter) Account |
IBPS SO Recruitment 2026 - CRP SPL-XVI
Brief Information
Institute of Banking Personnel Selection (IBPS) has released a notification for the Common Recruitment Process (CRP SPL-XVI) for Specialist Officers (Scale I) posts in 11 participating Public Sector Banks for vacancies of 2027-28. Eligible candidates with degrees in IT, Agriculture, Law, HR, Marketing, or Hindi/Sanskrit can apply online from 01.07.2026 to 21.07.2026. The selection process includes Preliminary and Main online examinations followed by an interview.
Overview
| Organization | Institute of Banking Personnel Selection (IBPS) |
|---|---|
| Recruitment Process | CRP SPL-XVI |
| Post Name | Specialist Officers (Scale I) - IT, AFO, Rajbhasha, Law, HR, Marketing |
| Vacancies | Indicative (varies by post & bank) - See Annexure I |
| Qualification | Graduate / Post Graduate (Post-specific) |
| Age Limit | 20 - 30 Years (Relaxation as per rules) |
| Apply Start Date | 01.07.2026 |
| Last Date to Apply | 21.07.2026 |
| Application Fees | ₹175 (SC/ST/PwBD) | ₹850 (All Others) |
| Salary (Scale I) | ₹48,480 - 85,920 (Basic Pay) + Allowances |
| Job Location | All India / Outside India (as per bank discretion) |
| Apply Mode | Online Only |
| Official Website | www.ibps.in |
| Join on Whatsapp |
WhatsApp Channel
WhatsApp Group |
Age Limit (As on 01.07.2026)
Minimum: 20 Years — Maximum: 30 Years
Date of Birth Range: Born not earlier than 02.07.1996 and not later than 01.07.2006
Age Relaxation:
- SC/ST: 5 Years
- OBC (NCL): 3 Years
- PwBD: 10 Years
- Ex-Servicemen: 5 Years (subject to conditions)
Educational Qualification (As on 21.07.2026)
| Post | Qualification |
|---|---|
| IT Officer | 4-year Engineering Degree in CS/IT/Electronics etc. OR PG in relevant field OR DOEACC 'B' level |
| Agricultural Field Officer | 4-year Degree in Agriculture, Horticulture, Veterinary Science, Dairy Science, Fishery, Agri. Engineering, etc. |
| Rajbhasha Adhikari | PG in Hindi with English at graduation level OR PG in Sanskrit with English & Hindi at graduation level |
| Law Officer | Bachelor Degree in Law (LL.B) and enrolled as an advocate with Bar Council |
| HR/Personnel Officer | Graduate + 2-year full-time PG Degree/Diploma in Personnel Management/HR/Social Work/Labour Law |
| Marketing Officer | Graduate + 2-year full-time MMS/MBA/PGDBA/PGDM with specialization in Marketing |
Note: For all posts except IT Officer, candidates must have Certificate/Diploma/Degree in Computer Operations or studied Computer/IT as a subject in High School/College.
Important Dates
| Notification Date | 01.07.2026 |
|---|---|
| Online Registration Start | 01.07.2026 |
| Last Date to Apply | 21.07.2026 |
| Last Date to Pay Fees | 21.07.2026 |
| Edit Window | 2 days after closing (dates to be notified) |
| Admit Card (Prelims) | August 2026 |
| Preliminary Exam Date | August 2026 |
| Prelims Result | September/October 2026 |
| Admit Card (Main) | October 2026 |
| Main Exam Date | November 2026 |
| Main Result Declaration | November 2026 |
| Interview Date | November/December 2026 |
| Provisional Allotment | January 2027 |
Vacancy Details (Indicative)
Total Posts across all categories (Approximate): Varies by post. Refer to Annexure I in the notification for bank-wise and category-wise breakdown.
| Post | SC | ST | OBC | EWS | UR | Total | PwBD (HI/OC/VI/ID) |
|---|---|---|---|---|---|---|---|
| IT Officer | 46 | 23 | 82 | 28 | 122 | 301 | 4 (0/1/1/2) |
| Agricultural Field Officer | 28 | 13 | 51 | 19 | 79 | 190 | 2 (2/0/0/1) |
| Rajbhasha Adhikari | 11 | 6 | 21 | 8 | 43 | 89 | 0 (0/0/0/1) |
| Law Officer | 14 | 6 | 26 | 10 | 49 | 105 | 0 (0/0/0/0) |
| HR/Personnel Officer | 8 | 3 | 15 | 6 | 28 | 60 | 1 (0/0/0/0) |
| Marketing Officer | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Note: Vacancies are indicative and subject to change. Some banks have reported "NR" (Not Reported).
Application Fees & Intimation Charges
| Category | Fees (Inclusive of GST) |
|---|---|
| SC / ST / PwBD | ₹175/- |
| All Others (GEN / OBC / EWS) | ₹850/- |
Payment Mode: Online (Debit Card, Credit Card, Internet Banking, UPI, etc.)
Examination Structure
Preliminary Examination (80 minutes): (Qualifying in nature)
| For IT, AFO, HR, Marketing | For Law & Rajbhasha |
|---|---|
| English (25 Qs, 25 Marks) | English (25 Qs, 25 Marks) |
| Reasoning (25 Qs, 25 Marks) | Reasoning (25 Qs, 25 Marks) |
| Quantitative Aptitude (25 Qs, 25 Marks) | General Awareness (25 Qs, 25 Marks) |
| Professional Knowledge (25 Qs, 50 Marks) | Professional Knowledge (25 Qs, 50 Marks) |
| Total: 125 Marks | Total: 125 Marks |
Main Examination (155 minutes):
- Objective Test: 150 Qs, 200 Marks (English, Reasoning, QA/GA, Professional Knowledge)
- Descriptive Test: 2 Questions, 25 Marks (English / Professional Knowledge depending on post)
- Total: 225 Marks
- Final Merit: Based on Professional Knowledge score only in Main Exam.
- Interview: 100 Marks (Qualifying: 40% for GEN/OBC/EWS, 35% for SC/ST/PwBD)
- Final Selection Weightage: Main (80%) + Interview (20%)
Selection Process
- Online Preliminary Examination (Qualifying)
- Online Main Examination (Merit-based)
- Common Interview (Conducted by Participating Banks)
- Provisional Allotment (Merit-cum-Preference)
📢 Ongoing Vacancies You May Like
How to Apply
- Visit the official IBPS website: www.ibps.in
- Click on "CRP SPL" and then "CLICK HERE TO APPLY ONLINE FOR CRP SPL-XVI"
- Register with basic details to get a Provisional Registration Number and Password
- Upload scanned Photograph, Signature, Left Thumb Impression, Handwritten Declaration, 10th Certificate, and other required documents (as per Annexure III)
- Fill in personal, educational, and bank preference details carefully
- Pay the application fees online via Debit/Credit Card, Net Banking, or UPI
- Verify all details and submit the application form
- Take a printout of the final submitted form for future reference
Important Links
| Official Notification | Download PDF (Available on IBPS Website) |
|---|---|
| Apply Online | Apply Here (Link will be active from 01.07.2026) |
| Official Website | www.ibps.in |
| Social |
WhatsApp Channel
WhatsApp Group |
| Messaging |
Telegram Group
YouTube Channel |
| Social |
Facebook Page
Instagram Page X (Twitter) Account |
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